Before you access the lobby, place a bet or move funds through Easypaisa or your Debit Card, these terms set out exactly what we expect from you and what you can expect from us. Read them carefully — they govern every session, every transaction and every support request on z78game.
Account holder obligations
Easypaisa & Debit Card transactions
Pakistan-eligible regions only
Policy updates notified in-app
LEGAL POSTURE
How These Terms Apply to Your Account
These terms form the agreement between you and z78game from the moment you create an account. By continuing to use the platform — whether browsing slots, joining a live table or funding your wallet via Easypaisa — you confirm you have read and accepted what is written here. Access to z78game is subject to local law and is available only where permitted in your eligible region. We do not extend access to regions where local regulations prohibit it, and it is your responsibility to confirm that using this platform is lawful in your location before proceeding. Transactions processed through Easypaisa or a Debit Card are subject to the individual limits, verification steps and wallet conditions displayed in your account at the time of the transaction. We reserve the right to update these terms when our services change, when regulatory requirements shift, or when we identify a need to clarify existing language. When we make a material change, we will notify you through your registered account before the update takes effect. Continued use of the platform after that notification is taken as acceptance. If you disagree with any updated clause, you should stop using the platform and contact our support team to close your account in an orderly way.
Easypaisa wallet
Debit Card payment
Pakistan eligible regions
Account verification required
In-account policy notifications
POLICY SCOPE
What Falls Inside and Outside This Policy
These terms cover your account on z78game and the actions you take within it. Understanding the boundaries helps you know which rules apply when questions come up about access, transactions or content.
Account Access
Login credentials, session activity, account verification steps and any action taken under your registered profile are all covered. You are responsible for keeping your login details private and for every action made under your account.
Transactions
Deposits and withdrawals processed through Easypaisa or a Debit Card fall under these terms. The specific limits, processing conditions and wallet verification steps shown in your account dashboard at the time of each transaction also apply.
Site Content
Game titles available in the lobby — including content from PG Soft, Bigtime Gaming, JDB and Spadegaming — are provided under their respective studio agreements. Our terms govern your use of that content; individual studio policies are separate.
Third-Party Services
Payment processors, network providers and any external service you access through a link on this platform operate under their own terms. z78game is not responsible for the policies or practices of those third parties once you leave our platform.
YOUR ACCOUNT RIGHTS
Practical Actions Available to You Under This Policy
You hold several concrete rights regarding how z78game handles your account and the data attached to it. These are not abstract assurances — each one has a clear process you can follow right now. Your transaction history, session records and account details are accessible directly after login from your account dashboard; you do not need to contact support to view them. If you spot an error in your registered details — name, contact number or linked payment method — you can update most fields from the account settings page. For fields that require identity verification before a change is accepted, the dashboard will walk you through the steps shown there. Any question about how your data is stored, what records we hold or why a transaction appears as it does can be raised through our support channel. We aim to respond to formal policy queries with a written answer. If you want to close your account, that request is handled through support; we will confirm the closure and the status of any remaining wallet balance before proceeding.
View Your Records
Transaction history and session logs are visible in your account dashboard after login. No separate request is needed for standard account records.
Correct Account Details
Update contact information and linked payment methods from account settings. Fields requiring identity verification display the required steps directly on screen.
Raise a Policy Query
Submit a formal question about data handling, transaction records or a specific clause through our support channel. Written responses are provided for policy-related requests.
Request Account Closure
Contact support to close your account. We confirm closure and the handling of any remaining wallet balance before finalising the request.
CONTACT PATHS
How to Reach Us About This Policy
If a clause in these terms is unclear, or if you have a question about how a rule applies to your specific account situation, these are the direct routes to get a response from the z78game team. Each channel is monitored; choose the one that suits your query type.
Live Chat
Open the chat widget from any page inside your logged-in account. Use this for urgent queries about a transaction, wallet status or a specific term that is blocking you right now.
Email Support
Send a detailed policy query to our support email address shown in the Help section of your account. Email is the right channel for formal requests — account closure, data questions or written confirmation of a policy interpretation.
Account Help Centre
The Help section inside your account dashboard lists common policy questions with answers already written out. Check there first; it covers the most-searched terms around Easypaisa transactions, account verification and session records.
POLICY HANDLING
How z78game Manages Data, Cookies and Account Security
We handle account data, session cookies and security controls in line with the obligations stated in these terms. Here is how each area works in practice so you know what to expect.
Data Retention
Account records, transaction logs and session data are retained for the period required under applicable regulations for your eligible region. You can view your own records at any time from the account dashboard; retention periods for closed accounts are stated in the closure confirmation we send.
Cookies and Session Tracking
We use session cookies to keep you logged in and to remember your lobby preferences between visits. Analytical cookies help us understand how pages are used so we can fix problems faster. You can manage cookie preferences from the settings panel in your browser.
Account Security Controls
Password changes, linked payment method updates and account verification steps are all managed from your account settings page. We never ask for your full password through chat or email. If you receive a suspicious message claiming to be from z78game, report it through the in-account support channel immediately.
Requesting Policy Changes
If you believe a clause in these terms is being applied incorrectly to your account, raise it in writing through email support. We will review the application of the clause against your specific account record and reply with a written outcome.
POLICY QUESTIONS
Terms & Conditions: Questions We Get Asked Most
These are the questions that come up most often when account holders read through the policy. If your question is not covered here, the support team can answer it directly.
Do these terms apply to transactions made through Easypaisa?
Yes. Any deposit or withdrawal processed via Easypaisa falls under these terms alongside the conditions shown in your account at the time of the transaction. Both sets of rules apply together; neither overrides the other.
Can I use z78game if I am in Pakistan?
Access depends on local law and is available only where your location falls within an eligible region. It is your responsibility to confirm that using the platform is lawful where you are before creating or continuing to use an account.
How will I know if the terms have been updated?
We notify you through your registered account before a material change takes effect. The notification will identify what has changed. Continuing to use the platform after that point is treated as acceptance of the revised terms.
What should I do if I disagree with a change to the terms?
Stop using the platform and contact support through live chat or email to request account closure. We will confirm the closure in writing and advise you on the status of any wallet balance before the account is closed.
How do I access my transaction history and session records?
Log into your account and open the dashboard. Your full transaction history and session logs are displayed there without any need to contact support. Records cover all Easypaisa and Debit Card transactions linked to your account.
Who is responsible if a third-party service I reach through z78game has a different policy?
Once you leave the z78game platform via an external link, the third party's own terms govern that interaction. Our terms do not extend to external payment processors, network providers or any other service outside our platform.