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This Privacy Policy sets out exactly what information z78game collects when you use our platform, how we use it, and the choices available to you. Where access or eligibility is discussed, availability depends on local law and the eligible regions we serve.
When you create an account with z78game, you share information that makes your experience work — your registered email, contact details, and the payment method you connect, whether that is Easypaisa, a Debit Card, or another supported local rail. We collect this to process your account requests, verify your identity where required, and keep your wallet transactions accurate. We do not sell your personal data to third parties for their own marketing purposes. Data you submit through a payment step — such as a mobile wallet number linked to Easypaisa — is handled only to complete that transaction and record it in your account history. We may also collect device and session data automatically, such as browser type and the pages you visit within our platform. This helps us understand where the experience can be improved and is not linked to your individual identity in reports we produce internally. Retention periods follow applicable law. Data we no longer need is deleted or anonymised. You can request to see, correct or query your records at any point by contacting our support team through the channel shown in your account settings. Local law governs what rights apply to you specifically, and this policy is written to reflect that variation rather than make absolute claims.
This policy applies specifically to data processed by z78game through our platform — account creation, wallet activity, game session records and support interactions. It does not extend to third-party services you reach through links on our site, nor to payment processors who have their own privacy terms. Understanding the boundary helps you know exactly who is responsible for which part of your data.
Data collected during login, registration and identity verification is covered by this policy. This includes your registered email, contact details and the account security steps you complete. We hold this data only for as long as your account relationship requires.
When you use Easypaisa or a Debit Card, the payment processor handles the financial transfer under its own privacy terms. We receive only a transaction reference and amount, which we record in your account wallet history.
Your interaction with game sessions — how long you play, which category you browse — is recorded as session data within our platform. This is used to keep your account history accurate, not to build advertising profiles.
Any service outside z78game's own domain — including external links, studio content servers and payment gateways — operates under its own privacy policy. We have no control over data those services collect independently.
You have real, actionable choices under this policy. If you want to review what data we hold against your account, you can submit a request through the support channel listed in your account settings — our team will confirm receipt and respond within the timeframe required by applicable law. If any detail we hold is wrong — your registered name, contact number or linked payment reference — you can ask us to correct it. Corrections to payment-linked records may require a verification step so we can confirm the change is made by the account holder. You can also ask us to delete data we no longer need to hold, subject to legal retention requirements. For anything you are unsure about, a written query sent through our support route gets a documented response you can refer back to. These rights apply where local law in Pakistan supports them; the scope of each right may vary depending on how local data regulations are applied.
Submit a data access request through the support channel in your account. We will confirm what information we hold and provide it in a readable format within the period required by applicable law.
If your registered contact number, email or linked Easypaisa reference is wrong, contact support with the corrected detail. A short verification step may apply before the update is saved.
Any question about how your data is used can be sent in writing through the support route in your account. You will receive a documented response, not just a verbal acknowledgement.
Where local law permits, you can ask us to remove data we no longer have a legal reason to retain. We will confirm what can be deleted and what must be kept under mandatory retention rules.
If you have a question about this Privacy Policy — or want to exercise any of the rights described here — the fastest route is through the support channel in your account. Our team handles policy-related queries separately from general account questions so your request is logged and tracked to a resolution.
Open the support section from your account menu. Submit your privacy query there. Every message is logged and you will receive a written response — no unanswered requests.
For formal data requests — access, correction or deletion — send a written message to our support email address shown in the Contact section of your account settings. Include your registered email so we can locate your records.
Some data choices — such as communication preferences — can be adjusted directly in your account settings without contacting support. Check the Privacy or Notifications section of your profile for the options available to you.
Data security is not a background function at z78game — it is built into every account step you take. When you log in, complete a payment through Easypaisa or a Debit Card, or interact with our support team, the information exchanged is transmitted over encrypted connections. We do not store payment card numbers on our own servers; that processing is handled by the payment gateway under its own security standards. Cookies we set on your session are used for platform function — keeping you logged in, remembering your account state — not for third-party advertising tracking. You can manage cookie preferences through your browser settings at any time. We review our data retention schedule when regulations change and update this policy to reflect any material shifts. If a change affects how your data is used in a way you should know about, we will notify you through your registered account contact before it takes effect.
All data sent between your device and our platform travels over an encrypted connection. This covers account login, wallet activity and any detail you enter in a support form. No plain-text transmission of account or payment data.
We set session cookies to keep your account state while you browse. These are functional, not advertising trackers. You can clear or block cookies through your browser at any time; doing so may affect some account features.
Data we no longer need is either deleted or anonymised. Legal retention rules mean some transaction records must be kept for a defined period. Outside those requirements, we do not hold data longer than necessary.
When this Privacy Policy changes in a way that affects your data rights, we will notify you through your registered account contact before the change takes effect — not just post an update and hope you notice.
These are the questions our account holders most often raise about data, privacy choices and how to act on them. If your question is not covered here, the support channel in your account is the right next step.
We collect the details you enter during registration — your email address, contact number and any payment reference you link, such as an Easypaisa number or Debit Card detail. We also collect session data automatically, such as device type and the pages you visit within our platform.
We do not sell your personal data. We share data only where it is necessary to complete a service you have requested — for example, passing a transaction reference to a payment processor when you use Easypaisa. Each third party we work with handles that data under its own privacy terms.
Submit a data access request through the support channel listed in your account settings. Include your registered email so we can locate your records. We will confirm what we hold and provide it within the timeframe required by applicable law in your region.
Yes, where local law in Pakistan permits it. Some data — such as transaction records — must be retained for a legally defined period. Outside those mandatory retention rules, we will delete or anonymise data on request. Contact support with a written deletion request to start the process.
We use cookies to maintain your account session and remember your platform state while you browse. These are functional cookies, not advertising trackers. You can clear or block cookies through your browser settings at any time, though some account features may be affected if you do.
Yes. If a change affects how your data is used in a material way, we will notify you through your registered account contact before that change takes effect. Minor clarifications may be updated without direct notification, but the current policy version is always available on this page.